Kosovo: Support for better social services for the most vulnerable groups


In 2009, the responsibility for delivery of social and family services was transferred from the central government to the municipalities. To support the process of decentralization, a strategy was developed in 2012 to be implemented in 2013–2017.


The overall objective of the project is to contribute to the effective transformation of the social service system in Kosovo - focusing on improved quality, availability and sustainability of local social and community-based service delivery for children and vulnerable people living at social risk. Central, municipal and non-state actors including NGOs and social enterprises will engage collaboratively in community-based social service delivery. Municipalities will implement local action plans, with the support of licensed social service providers, and allocate resources for their realization.


  • Develop a capacity advancement system to train stakeholders in effectively supporting the transformation process
  • Provide technical assistance for the establishment of sustainable partnerships and increased capacity for community-based social service delivery
  • Provide financial support to social service providers including day care and home care services
European Union Office in Kosovo

Save the Children Kosovo